Post by Deleted on Feb 7, 2011 17:51:36 GMT -7
Just shortly after Christmas I received my AW Drag Strip. On Sunday my son and I were going to do a little racing and one of the controllers would not work. So I fired off an e-mail off to AW asking if they sell replacements. If that didn't work I was going to try and repair or look to E bay. I just received an e-mail from Douglas, the customer service rep at AW, wanting my address so they could send a new one at no charge. Needless to say I'm pretty impressed, this is excellent customer service. Jim
